Privacy Policy

Pavilion88 is committed to safeguarding the privacy and personal information of all users who access our platform. This Privacy Policy explains how data is collected, processed, stored, and protected. By using Pavilion88, players agree to the practices outlined below. Our approach to data protection follows strict security standards designed to ensure confidentiality, accuracy, and responsible handling of sensitive information.

Information We Collect

Pavilion88 collects personal information necessary for platform operation, player verification, and security compliance. This may include full name, mobile number, email address, identification documents, transaction history, and communication logs. Technical information such as IP addresses, device details, browser types, and access timestamps may also be collected automatically to support security monitoring and platform optimization.

Why We Collect Personal Data

The information collected allows Pavilion88 to operate securely and efficiently. Personal data is used for identity verification, fraud prevention, account management, financial transactions, and customer support. Additionally, data helps ensure compliance with legal obligations, enforcement of platform rules, and the provision of a safe and transparent gaming environment for Malaysian players.

How Your Information Is Used

Pavilion88 uses collected data to maintain service quality and ensure secure gameplay. This includes processing deposits and withdrawals, verifying player identity, managing technical stability, detecting suspicious activity, and ensuring responsible gaming measures. Data may also be used to improve platform performance, strengthen security frameworks, analyze system behaviour, and refine user experience.

Data Protection and Security Measures

We apply strict technical and operational safeguards to protect player information. Pavilion88 uses SSL encryption, secure servers, restricted access protocols, and real-time security monitoring to prevent unauthorized access. Only authorized personnel with appropriate training and confidentiality obligations may handle sensitive data. We continuously evaluate and update our systems to defend against evolving cyber threats.

Cookies and Tracking Technologies

Pavilion88 uses cookies to enhance platform usability and provide essential functionality. Cookies help identify returning users, store preferences, maintain session security, and support stability across devices. Players may choose to disable cookies through their browser settings, but doing so may limit access to certain platform features or reduce performance quality.

Third-Party Sharing and Disclosure

Pavilion88 does not sell or trade user information to external parties. Data may be shared with trusted third-party service providers involved in payment processing, identity verification, security checks, or legal compliance. These partners must adhere to strict confidentiality requirements. Information may also be disclosed when necessary to comply with regulatory requests, prevent illegal activity, or support legal investigations.

Player Rights and Data Requests

Players have the right to access, review, correct, or request clarification regarding their stored personal information. Pavilion88 will assist users in submitting data requests or updating information that is incomplete or outdated. For privacy-related inquiries, users may contact customer support, and requests will be processed according to relevant regulations.

Data Storage Duration

Personal information is stored only for as long as necessary to meet operational, regulatory, and legal requirements. Data associated with account activity, transactions, or compliance processes may be retained for verification or auditing purposes. Once retention requirements are fulfilled, data will be securely removed or anonymized.

Updates to This Policy

Pavilion88 may update this Privacy Policy periodically to reflect changes in security standards, legal requirements, or operational enhancements. Revised versions will be published on our platform, and continued use of the service indicates acceptance of the updated policy.